Returns & Refund Policy

1. You may request to return any product you have purchased, within 7 working days of receiving the product, for any of the following reasons:

(a)        The product delivered is not what you ordered, or does not correspond with its description on the website on the date of purchase; or

(b)        The product delivered is expired or damaged.

2. HealthPro may allow for an exchange of products on a case by case basis. Kindly contact our customer service team at for assistance.

3. When a return or exchange request is approved by HealthPro, our customer service team will follow through and assist you with the process.

4. If you request for a refund that does not meet with our criteria in Point (1) above, you will have to bear an administrative fee that is equivalent to 5% of the refund value.